14and8 is a web design business run by Robb Clarke in Fredericton, New Brunswick, Canada. This policy explains what personal information this website collects, how it's used, and the choices you have. "We," "us," and "our" mean 14and8.
1. Information we collect
Information you give us. When you use the contact form, we collect your name, email address, and message, plus your business name and phone number if you choose to include them.
Information collected automatically. Like most websites, our hosting provider records basic technical information when you visit, such as your IP address, browser type, device type, pages visited, and the date and time of your visit. We may also use analytics tools that collect similar information about how visitors use the site.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
2. Cookies
Cookies are small text files stored on your device by your browser. This site uses:
- A cookie notice cookie, which remembers that you've dismissed the cookie notice so it doesn't keep appearing. It lasts 30 days.
- Analytics cookies, which help us understand how visitors find and use the site, such as which pages are viewed and for how long. This information is used in aggregate to improve the site.
You can block or delete cookies in your browser settings. The site will still work if you do.
3. How we use your information
- To reply to your enquiry and provide the services you ask about
- To understand how the site is used and improve it
- To keep the site secure and prevent spam and abuse
- To meet legal and accounting obligations
We don't send marketing emails unless you've asked us to, and we don't sell, rent, or trade your personal information.
4. Service providers
We use a small number of trusted service providers to run this site. They only use your information to provide their service to us:
- Render hosts the website and contact form.
- Resend delivers contact form messages to our inbox by email.
- Analytics providers, if used, measure site traffic.
Some of these providers store data outside Canada, including in the United States, where it may be subject to the laws of that country.
5. How long we keep it
We keep contact form messages for as long as needed to respond to you and for our business records, and then delete them. Technical logs and analytics data are kept according to our providers' standard retention periods.
6. Keeping it safe
The site uses encrypted connections (HTTPS), and we take reasonable steps to protect your information from loss, misuse, and unauthorized access. No method of sending or storing data online is completely secure, so we can't guarantee absolute security.
7. Your rights
Under Canadian privacy law, you can:
- Ask what personal information we hold about you
- Ask us to correct or delete it
- Withdraw your consent to our use of it, subject to legal requirements
To make a request, contact us. If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
8. Children
This site is meant for business owners and isn't directed at children. We don't knowingly collect personal information from anyone under 13.
9. Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a new "last updated" date.
10. Contact
Questions about this policy or your information? Get in touch through the contact page.